Unfortunately, we do not take orders over the phone or by mail at this time.

We are unable to add, modify or cancel an order once it is submitted.

Unfortunately, we do not restock most of our items. You may keep checking back on our website to see if we have restocked any items.

If you are receiving an error message, there may be a problem with your credit card information, shipping or billing address.

Please revise your information closely for typos or try reformatting your address, such as putting apartment numbers or unit numbers on the second address line, or noting what the apartment complex is called.

If you are receiving an error message after reviewing all your information, make sure you are using the latest version of your web browser.

Your credit card should only be charged once after your order ships. If you placed an order, you will see a pending authorization on your bank account.

Please only click the “Submit” button once to avoid multiple transactions.

Orders will ship within 2 business days of purchase. Shipping times vary due to availability of merchandise.

We will contact you directly if your merchandise is on backorder and notify you when you can expect your package.

Once your order is shipped, you will receive a tracking number so that you can track your order.

If you have not received a tracking number within 48 hours after you receive your order confirmation, please email to Customer Care.

We only ship with UPS Ground and United States Postal Service.

Unfortunately, at this time, we are not able to ship outside the USA. We do ship to PO Box addresses.

Online purchase issues must be dealt strictly through the online store’s Customer Care. Returns must be within 30 days of purchase.

Return shipping must be paid for at customer’s expense. Original shipping and handling fees are not refundable.

Items that are defective, damaged, or wrongly shipped qualify for free return shipping. Please email to customer care for a return.

All refunds will be credited back to the original method of payment. Please allow up to 3-5 business days for us to process your refund.